Position overview
Mental Health, Justice Health, Alcohol and Drug Services (MHJHADS) provides support to youth and adults via inpatient and outpatient settings, community health centres, justice health facilities and other community settings, including people’s homes. MHJHADS aims to be socially inclusive and operate within a recovery focused and/or harm minimisation approach.
In order to become a Psychiatrist, junior doctors must spend five (5) post graduate years working in a variety of settings in the mental health system and take part in a structured teaching program. You will work closely with the Director of Psychiatry Training to ensure that the Canberra Psychiatry training program is run to a high standard.
The advertised role will contribute to the overall success of CHS by providing timely, accurate and appropriate coordination of the Psychiatry training program by assisting the Director of Psychiatry Training. The psychiatry registrars are located in geographically dispersed work areas, and you will assist the Director of Psychiatry Training to coordinate a variety of teaching programs, rotational placements and reviews of registrar progress in a constantly demanding and changing environment.
The Office of the Director of Clinical Services (DOCS) provides clinical and administrative support to the senior and junior medical workforce. The advertised position will provide administrative support to the Office of the DOCS two (2) days per week to assist with leave management and rostering support for the medical workforce.
Key Responsibilities
Under limited direction of the Director of Psychiatry Training, you will perform various administrative duties to coordinate the Psychiatry Training Program in ACT to meet the Royal Australian and New Zealand College of Psychiatrists (RANZCP) guidelines. You will:
- Provide administrative support to the Director of Psychiatry Training for three (3) days a week to assist with the maintenance of databases and rosters, preparation of documents, and other administrative duties.
- Assist with the coordination of the educational program for training registrars through seminar and function planning, orientation assistance and updating the training manuals, as required.
- Maintain working relationships with the training team at RANZCP head office and the local secretariat at the ACT RANZCP Branch Office.
- Provide administrative assistance to the Office of the Director of Clinical Services through providing leave management and rostering support for senior and junior medical officers.
- Ensure effective communication and maintaining rapport with executives, consultants and registrars to establish productive working relationships.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
Competencies
Specific competencies include but are not limited to the following:
- High level communication and liaison skills, with the demonstrated ability to establish and maintain productive and collaborative working relationships.
- Strong organisational skills with attention to detail, initiative and drive.
- Ability to be flexible, responsive and accommodate change in a complex and fast paced environment.
- Proficient ICT skills and proven experience in the use of a variety of computer applications, including Microsoft Suite.
Qualifications
Specific qualifications include, but is not limited to, the following.
Essential
- N/A
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
Experience
Specific experience includes but is not limited to the following.
Essential
- Prior experience in rostering, or similar, in a fast-paced environment; including the skills and abilities to cover shifts with short notice.
Desirable
- Experience or knowledge of the CHS Exceptional Care Framework, and all other related frameworks.
Prior to commencement
Appointment to this position is conditional on being granted and retaining appropriate clearances:
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Important information
All employees are required to:
- Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
- Act in accordance and comply with all relevant Safety and Quality policies and procedures.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.
What you Require (Key Selection Criteria)
These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.
- Proven experience and ability in providing administrative assistance, including the provision of high level organizational and office management skills, and the ability to prioritise workloads and manage competing deadlines.
- High-level computer skills and experience in a variety of software programs, including Microsoft Suite.
- Demonstrated ability to actively problem solve and exercise initiative within the competing demands of a complex work environment.
- Demonstrated well developed oral and written communication skills, including the ability to liaise with staff at all levels.
- Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.
Work environment description
The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
| Administrative | Frequency |
|---|---|
| Telephone use | Frequently |
| General computer use | Frequently |
| Extensive keying/data entry | Frequently |
| Graphical/analytical based | Frequently |
| Sitting at a desk | Frequently |
| Standing for long periods | Occasionally |
| Psychosocial demands | Frequency |
|---|---|
| Distressed People e.g. Emergency or grief situations | Occasionally |
| Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness | Never |
| Unpredictable People e.g. Dementia, mental illness, head injuries | Never |
| Restraining e.g. involvement in physical containment of clients/consumers | Never |
| Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide | Never |
| Physical demands | Frequency |
|---|---|
| Distance walking (large buildings or inter-building transit) | Occasionally |
| Working outdoors | Never |
| Manual handling | Frequency |
|---|---|
| Lifting 0 - 9kg | Occasionally |
| Lifting 10 - 15kg | Never |
| Lifting 16kg+ | Never |
| Climbing | Never |
| Running | Never |
| Reaching | Occasionally |
| Kneeling | Occasionally |
| Foot and leg movement | Occasionally |
| Hand, arm and grasping movements | Occasionally |
| Bending/squatting | Occasionally |
| Bend/Lean Forward from Waist/Trunk twisting | Occasionally |
| Push/pull | Occasionally |
| Sequential repetitive movements in a short amount of time | Occasionally |
| Travel | Frequency |
|---|---|
| Frequent travel – multiple work sites | Never |
| Frequent travel – driving | Never |
| Specific hazards | Frequency |
|---|---|
| Working at heights | Never |
| Exposure to extreme temperatures | Never |
| Operation of heavy machinery e.g. forklift | Never |
| Confined spaces | Never |
| Excessive noise | Never |
| Low lighting | Never |
| Handling of dangerous goods/equipment e.g. gases; liquids; biological. | Never |
| Slippery or uneven surfaces | Never |
Directorate: Canberra Health Services
Division: Mental Health, Justice Health, Alcohol and Drug Services
Business Unit: Director of Clinical Services
Position number: P36468
Position title: Administration Assistant
Classification: Administrative Service Officer Level 3
Location: Canberra Health Services
Reporting relationships: Direct Manager: Director of Psychiatry Training
Manager +1: Director of Clinical Services
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. We provide acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding regions. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind