In a life threatening emergency dial Triple Zero (000)


We provide medical and counselling support for children and their families where there are concerns of child abuse and neglect.

About this service

We provide the following services:

  • medical examination
  • health screens
  • group or individual counselling.

Who we care for

We see children and families from the ACT and surrounding NSW.

Referral to our medical services can be made by a concerned health professional, police or a child protection service.

Parents who have concern that their child has experienced abuse can seek support and advice by contacting our counselling service.

Children who have experienced abuse can see a counsellor to help them with recovery from trauma.

We offer these services for free.

A Medicare card is not necessary.

How to access this service

For access to our counselling services, please contact the Duty Worker on (02) 5124 2712, between 9am and 5pm, Monday to Friday.

What to expect

When you call us seeking counselling and support services, our duty worker will ask you some questions relating to your concerns for your child.

We’ll let you know if there is a waiting period and what to expect at the first appointment.

The counsellor may provide you with suggestions about how to help your child and may refer you to a community support service.

What to bring to your appointment

  • You don’t need to bring anything with you.

Where we’re located

Canberra Hospital, Building 3, Level 1

We have directions to Canberra Hospital.

Information for referrers

Please see Community HealthPathways for detailed referral criteria and information.

Referral options:

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In the case of a life threatening emergency, dial Triple Zero (000).

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Contact us

Switchboard Canberra Hospital
(02) 5124 0000

International callers
+61 (2) 5124 0000

Switchboard North Canberra Hospital
(02) 6201 6111

International callers
+61 (2) 6201 6111

Switchboard other hospitals and services
(02) 5124 0000

International callers
+61 (2) 5124 0000

The switchboard handles all calls to, from and within the hospital 24 hours/seven days a week