Microsoft outage

We are currently experiencing impacts from a Microsoft outage, which is affecting access to email communication, and voice messages and faxes that are converted to email.

You can continue to contact our teams by phone as usual. If you leave a voice message, please be aware it may take us some time to get back to you.

If you need medical or mental health support and your situation is life-threatening, call triple zero (000) or visit your nearest Emergency Department.

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About this service

We offer clinical review of complex, difficult to diagnose or difficult to treat immune illness, utilising a translational research platform to enable personalised medicine approaches to diseases of the immune system.

Who we care for

We care for eligible patients who have either complex immune disease, treatment-resistant immune disease, diagnostically difficult immune disease, or familial clustering of immune illnesses.

How to access this service

We require referral from a specialist (including, but not limited to, Immunologists, Rheumatologists, Nephrologists, Paediatricians, etc).

What to expect

Patient referrals will be reviewed by clinic specialists to determine eligibility for the clinic. If the referral is accepted, you will receive a letter to confirm your appointment time, as well as information regarding the Personalised Medicine program.

What to bring

  • Medicare Card or ACT Services Card

Where we're located

The Canberra Hospital, Building 1, Level 9B

We have directions to Canberra Hospital.