In a life threatening emergency dial Triple Zero (000)

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We supply a range of equipment to eligible people in the ACT community to help people live safely at home.

About this service

We provide equipment, aids and appliances to eligible people in the ACT who have a life-long or long-term disability.

This equipment includes, but is not limited to:

  • Mobility equipment
  • Wheelchair
  • Hospital bed
  • Custom footwear
  • Medical grade footwear
  • Wigs
  • Commode
  • Continence aids
  • Home Enteral Nutrition (HEN) equipment
  • Shower stool or chair
  • Over toilet frame
  • Seat walker
  • Specialised seating
  • Over bed table
  • Compression garment
  • Speech aid
  • Bath board
  • Foot orthoses.

Who we care for

We provide equipment to people who:

  • are a permanent resident of Australia
  • have lived in the ACT for at least six months
  • have had a permanent disability for more than two years
  • hold a current Centrelink Pension or Low-Income Health Care Card in their name. Please note, this does not include the Senior Health Care Card (SHC) or a Mobility Allowance (MO).

We cannot provide equipment to people who:

  • receive the equipment through a Department of Health Home Care Package
  • receive the equipment from other government funded schemes including the National Disability Insurance Scheme (NDIS)
  • claim the cost of the aid or equipment back through a private health fund insurance policy.

To check if you are eligible please talk to your primary health therapist or call us on (02) 5124 1076.

Your primary therapist may be your:

  • Nurse
  • Occupational therapist
  • Physiotherapist
  • Podiatrist
  • Prosthetist / Orthotist.

How to access this service

You can apply to be part of this scheme by asking your primary health therapist, your GP or specialist to complete the ACTES application form. Your health care provider should have a copy of the form.

What to expect

We will contact you once your referral form has been processed.

Where we’re located

Village Creek Centre, 37 Kingsmill Street, Kambah, ACT

We have directions and transport information for this service.

Resources

ACT Equipment Scheme (ACTES) (PDF, 724.6 KB)

If you are an NDIS participant who requires equipment please refer to Accessing NDIS supports through Canberra Health Services.

Information for referrers

Referral options:

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In the case of a life threatening emergency, dial Triple Zero (000).

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Contact us

Switchboard Canberra Hospital
(02) 5124 0000

International callers
+61 (2) 5124 0000

Switchboard North Canberra Hospital
(02) 6201 6111

International callers
+61 (2) 6201 6111

Switchboard other hospitals and services
(02) 5124 0000

International callers
+61 (2) 5124 0000

The switchboard handles all calls to, from and within the hospital 24 hours/seven days a week