Mental Health, Justice Health and Alcohol & Drug Services (MHJHADS) provide health services directly and through partnerships with community organisations. The services provided range from prevention and treatment to recovery, maintenance and harm minimisation. Consumer and carer participation is encouraged in all aspects of service planning and delivery. The Division works in partnership with consumers, carers and a range of government and non-government service providers to ensure the best possible outcomes for clients.

The Division delivers services at a number of locations, including hospital inpatient and outpatient settings, community health centres, detention centres, other community settings including peoples’ homes.

These services include:

• Adult Community & Older Persons Mental Health Services
• Adult Inpatient Mental Health Services
• Alcohol & Drug Services (ADS)
• Child & Adolescent Mental Health Services (CAMHS)
• Justice Health Services (JHS)

Adult Inpatient Mental Health Services is across The Canberra Hospital (TCH), the University of Canberra Hospital (UCH), and North Canberra Hospital (NCH) sites, and includes services such as Adult Mental Health Unit, Ward 12B Mental Health Unit, Mental Health Short Stay Unit, Mental Health Clinical Liaison TCH and NCH, the Adult Mental Health Rehabilitation Unit, the Adult Mental Day Service, and Acacia Mental Health Unit (Acacia).

At this level you will provide senior leadership for the clinical and administrative operations of the NCH adult mental health inpatient unit Acacia, patient flow, and the NCH Mental Health Consultation Liaison team, and the maintenance of the therapeutic environment. This includes the day-to-day management of human, financial and material resources allocated to ensure the provision of safe, efficient, cost-effective, high-quality service to people in the inpatient units.

Under limited direction of the Operational Director, you will provide senior leadership for the multidisciplinary team and the maintenance of safe therapeutic environment and support for evidence-based clinical interventions, care coordination and person-centred care processes consistent with national standards and legislative requirements. You will report against key performance indicators and promote a learning environment for the team.

You will:

1. Provide day to day leadership, management, and care coordination for Adult Acute Mental Health Services in close collaboration with the senior management team and the requirements for effective care planning within the context of an integrated multi-disciplinary team.
2. Manage financial, human physical and administrative resources and the complex relationships associated with staff communications and teamwork ensuring sound workplace industrial relations.
3. Manage the recovery-based journey and bed management requirements for people with mental illness to ensure access to services is consistent with clinical demand.
4. Manage the integration of services and complex relationships across and within health care and related sectors, government, and statutory agencies to ensure the effective provision of integrated, comprehensive, and responsive services.
5. Develop and implement comprehensive governance processes including Quality and safety systems.
6. Ensure that clinical outcomes and performance indicators are kept and information systems are established and appropriately maintained.
7. Implement policies, procedures and guidelines supportive clinical care and therapeutic programs for effective and efficient operations consistent with statutory requirements, National Standards and Work Health Safety legislation.
8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Specific responsibilities include but are not limited to the following.

• Strong organisational and leadership skills with a high degree of drive and ability for critical thinking
• Experience in managing and influencing teams, processes and practice improvement in a human services environment.
• Ability to mentor and guide diverse teams and external parties in a collaborative and influential manner.
• Adaptability and flexibility to accommodate change and provide responsive services to meet organisational and divisional needs

Specific responsibilities include but are not limited to the following.

Essential

• Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Desirable

• Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and National Safety and Quality Health Service (NSQHS)
• Hold or be working towards Post Graduate qualifications in nursing, health management, or a related field.

Specific responsibilities include but are not limited to the following.

Essential

• Five (5) years (8550 hours) post graduate hours of practice worked in direct or indirect roles (inclusive of 7 weeks annual leave per year)

Or

• Completion of a relevant post graduate certificate and four (4) years (6840 hours) worked in direct or indirect roles

Desirable

• Current leadership or management experience

Appointment to this position is conditional on being granted and retaining appropriate clearances.

• Pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy

All employees are required to:

• adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct
• act in accordance and comply with all relevant Safety and Quality policies and procedures.
• Comply with all relevant clinical and/or competency standards.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Demonstrated high-level leadership in the management and delivery of mental health inpatient services within a complex and dynamic environment, including the ability to effectively consult, negotiate and liaise with multidisciplinary teams, consumers, carers, and internal and external stakeholders to achieve service delivery outcomes.
2. Proven experience in clinical governance and the delivery of person-centred, multidisciplinary, high-quality and safe mental health care, consistent with legislative requirements, National Safety and Quality Health Service (NSQHS) Standards, and accreditation processes.
3. Demonstrated ability to lead and manage financial, human, physical and administrative resources to support best-practice mental health services, including workforce planning, risk management, and continuous improvement initiatives.
4. Demonstrated understanding of contemporary mental health models of care, informed by local, Territory and National mental health policy and legislation, with highly developed communication and interpersonal skills to build partnerships, influence practice, and liaise effectively with a diverse range of internal and external stakeholders.
5. Demonstrates understanding of, and adherence to, safety and quality standards, Work Health and Safety and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.

Administrative	Frequency
Telephone use	Frequently
General computer use	Frequently
Extensive keying/data entry	Frequently
Graphical/analytical based	Occasionally
Sitting at a desk	Frequently
Standing for long periods	Occasionally

Travel	Frequency
Frequent travel – multiple work sites	Occasionally
Frequent travel – driving	Occasionally

Physical demands	Frequency
Distance walking (large buildings or inter-building transit)	Occasionally
Working outdoors	Never

Psychosocial demands	Frequency
Distressed People e.g. Emergency or grief situations	Occasionally
Aggressive & Uncooperative People e.g. drug / alcohol, dementia, mental illness	Occasionally
Unpredictable People e.g. Dementia, mental illness, head injuries	Occasionally
Restraining e.g. involvement in physical containment of clients/consumers	Occasionally
Exposure to Distressing Situations e.g. Child abuse, viewing dead / mutilated bodies; verbal abuse; domestic violence; suicide	Occasionally

Specific hazards	Frequency
Working at heights	Never
Exposure to extreme temperatures	Never
Operation of heavy machinery e.g. forklift	Never
Confined spaces	Never
Excessive noise	Occasionally
Low lighting	Occasionally
Handling of dangerous goods/equipment e.g. gases; liquids; biological.	Occasionally
Slippery or uneven surfaces	Occasionally

Manual handling	Frequency
Lifting 0 – 9kg	Frequently
Lifting 10 – 15kg	Occasionally
Lifting 16kg+	Never
Climbing	Never
Running	Never
Reaching	Occasionally
Kneeling	Occasionally
Foot and leg movement	Occasionally
Hand, arm and grasping movements	Frequently
Bending/squatting	Occasionally
Bend/Lean Forward from Waist/Trunk twisting	Occasionally
Push/pull	Occasionally
Sequential repetitive movements in a short amount of time	Occasionally