Position overview

The Infrastructure and Health Support Services, Facilities Management Division, is responsible for planned and reactive maintenance, asset management, utilities and contracts and leasing for the Canberra Health Services property portfolio across the ACT.

The Senior Plumber will report to the Facilities Operations Manager and will be responsible for supervision activities of the plumbing workshop, providing directions to workshop trade staff and scheduling of work in accordance with priorities established by the Facilities Operations Manager at the Canberra Hospital.

The Senior Plumber will have a unique understanding of the responsibilities and accountabilities of the role and be able to work collaboratively across a range of areas in CHS. The incumbent will provide outstanding leadership, communicate professionally and work with flexibility, efficiency, and diplomacy both individually and as part of a complex team effort.

Key Responsibilities

Under general direction of the Facilities Operations Manager, you will perform the duties as outlined below to the highest standard:

1. Actively manage, distribute and participate in the management of planned and reactive maintenance/repairs and Work Order requests.
2. Liaise with the Facilities Operations Manager regarding plant or equipment failures and to request the supply of goods and/or services as necessary.
3. Undertake fault finding on plumbing equipment and systems and report findings.
4. Allocate work orders from the Facilities Operation Manager to the appropriate trade staff member within the plumbing workshop and following up where required.
5. Responsible for the day-to-day operations of the plumbing workshop and overseeing other trade staff activities within the workshop, reporting to the Facilities Operations Manager where required.
6. Participate in Facilities Management Services process improvement activities, and the planning process for new buildings and projects.
7. Complete all report sheets, work orders, logbooks and test certificates in hard copy or electronic logger as necessary and providing reports as requested.
8. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

Competencies

Specific competencies include but are not limited to the following:

• Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
• Effective communication skills and the ability to develop and maintain relationships across Canberra Health Services and relevant external stakeholders.
• An organised approach to work, managing competing priorities and attention to detail on work undertaken.

Qualifications and Experience

Essential

• Trade certificate – Plumber.
• A minimum of 5 years’ experience in their qualified trade.
• Possession of ACT Plumbing licences.
• Asbestos Awareness training.
• Silica Awareness training.
• General induction white card.

Desirable

• Minimum two (2) years’ experience in a leadership and management position and/or formal. qualifications in leadership and management.
• Statement of attainment – backflow prevention.
• Statement of attainment – hot water temperature control devices.
• Statement of attainment – install and test medical gas pipeline systems.
• Confined Space training or willingness to participate in an employer-sponsored course within the first 12 months of employment.
• Working at Heights training or willingness to participate in an employer-sponsored course within the first 12 months of employment.
• Hold a current drivers’ licence.

Prior to commencement

Appointment to this position is conditional on being granted and retaining appropriate clearances:

• Undergo a pre-employment National Police Check.

Important information

All employees are required to:

• Adhere to the Canberra Health Services Values and the ACT Public Service Code of Conduct.
• Act in accordance and comply with all relevant Safety and Quality policies and procedures.

CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates, and contingencies.

What you Require (Key Selection Criteria)

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience.

1. Proven ability to apply specialist trade skills and knowledge in the maintenance and repair of plumbing related tasks, plumbing related installations and /or specialised equipment within a Health Care setting or similar environment.
2. Ability to understand priorities relating to plumbing trade services as it relates to patient care and to be able to complete work to meet those objectives.
3. Demonstrated experience in providing leadership and directions to other trade staff, fostering a high-performance culture that supports organisational priorities.
4. Demonstrated written and oral communication skills and customer focused service delivery.
5. Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays’ behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.

Work environment description

The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.